Mentions légales
Legal Notice / Impressum
Information pursuant to Section 5 of the German Digital Services Act (DDG) and applicable European e-commerce regulations
Company Information
ZENVORA MOBILE S.R.L.
Registered Office:
B-dul Mihail Kogălniceanu, Nr. 12, Clădirea C4, Parter, Camera 2, 50105, București, Bucharest, Romania.
Legal Representative / Administrator:
Ozge Sabriye Aktay
Director Contact:
Email: info@zenvora.mobi
Company Registration & Tax Information
Trade Register Number: J2026025675009
Fiscal Identification Code (CIF): 54510718
VAT Identification Number: RO54510718
ZENVORA MOBILE S.R.L. operates an online retail business serving customers throughout the European Union.
Products sold by ZENVORA MOBILE S.R.L. are stored and distributed with efficient and fast fulfillment to customers throughout the European Union.
Customer Support
Adam — Customer Support
Email: support@zenvora.mobi
Phone: +40 757 982 915
For questions regarding orders, payments, shipping, delivery, returns, warranties, or general customer service, please contact our customer support team.
B2B & Wholesale Sales
Angga — B2B Sales
Email: sales@zenvora.mobi
WhatsApp: +40 757 982 915
For wholesale purchases, bulk orders, reseller enquiries, European B2B transactions, and commercial sales enquiries, please contact our B2B sales team.
General Contact
ZENVORA MOBILE S.R.L.
General / Management: info@zenvora.mobi
Customer Support: support@zenvora.mobi
B2B Sales: sales@zenvora.mobi
Phone / WhatsApp: +40 757 982 915
Registered Office:
B-dul Mihail Kogălniceanu, Nr. 12, Clădirea C4, Parter, Camera 2, 50105, București, Bucharest, Romania.
Dispute Resolution
EU Online Dispute Resolution:
The European Commission provides a platform for online dispute resolution (ODR), which you can find at: https://ec.europa.eu/consumers/odr.
Please note that we are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
Liability for Content & Links
Liability for Content:
As a service provider, we are responsible for our own content on these pages under general European and Romanian laws. However, we are not obligated to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information under general laws remain unaffected.
Liability for Links:
Our website may contain links to external third-party websites over whose content we have no influence. Therefore, we cannot accept any liability for this third-party content. The respective provider or operator of the pages is always responsible for the content of the linked pages.
Copyright:
The content and works created by the site operators on these pages are subject to European and international copyright law. Duplication, processing, distribution, or any form of commercialization of such material beyond the scope of the copyright law requires the prior written consent of its respective author or creator.
Environmental Compliance Notice (Extended Producer Responsibility - EPR)
Our company is fully committed to the European Extended Producer Responsibility (EPR) directives regarding packaging, batteries, and electronic waste (WEEE). We work continuously with registered clearing houses and national compliance partners to ensure all our products, integrated batteries, and shipping materials meet the recycling standards in Romania and our European delivery destinations.
Authorization representative appointment - Germany-WEEE
